Contact

Orders leave us 1 to 2 days after you place them, and usually arrive within 3 to 5 working days. You'll get tracking details once the courier has your parcel.

In South Africa, standard delivery is R90 and express is R110. Orders over R700 deliver free in South Africa. We also deliver internationally; the rate shows at checkout.

Collection is available by arrangement via WhatsApp (071 648 7875).

Our 9oz candles burn for about 55 hours on wooden wicks. Our 4oz candles burn for about 25 hours on a cotton wick. Each product page has burn tips to help you get every hour.

Every candle is hand-poured in small batches in our cocosoy wax.

Place a cube in your wax warmer and light a tealight underneath. Each pack has 6 cubes, each cube gives 3 to 4 melts, and every fill gives at least 15 hours of scent. To change scents, let the wax cool until almost solid and pop it out with a tissue.

Take our Find your scent quiz, or try our sample tins first.

Yes, from 10 items. See Bulk Purchasing or email enquiries@sentimentalflames.com.

We pop up at markets through the year. See Find Us This Month for dates and venues.

Yes. Our gift cards come in amounts from R200 to R500.

Please email us as soon as your parcel arrives, with a photo, and we'll make it right. See our refund policy for returns.